Customers of South Hadley Electric Light Department (SHELD) may call the toll-free hotline with any questions concerning energy conservation in their home. Our staff has a wealth of information about all aspects of residential energy conservation, and can provide it either by mail or email. We can also assist or direct you to a number of different web-based resources providing online information on many conservation measures, as well as online energy audits you can conduct on your own.
Our customer assistance staff is available to answer your energy questions. After your initial call, please feel free to call back to discuss any further questions you may have about the information you receive from us.